Kind Words from Our Customers
I wanted to tell you that Joan and I could not be more pleased with your staff. Russell did a great job and was very responsive in coming to our house for the pre-work when I called your dispatcher. The job went great and we could not be more pleased. We look forward to a long and happy relationship with you Pat. Thanks very much for the all the little extras your company provided us during this remodel. You have a great team and you’re a great guy.
-Chris and Joan T.
I just wanted to let you know that I was very pleased with the work Russell did at my house. He was very polite, worked hard, and made a lasting impression on me. He also spoke very highly of you! I will recommend you to all my friends when they need a plumber. Actually, I already posted my pleasure with your company on my Facebook page and heard a lot of good responses from my friends!
Thanks again Pat!!!!!
I am sending this memo in order to express my sincere appreciation for your prompt attention to my request for assistance with my hot water heater this past week.
You sent a technician who was willing to hear my concerns, and then approached the problem in a very orderly and professional manner. Vernon took the time to analyze the problem, and the options available to me.
He was very concerned that I understand the root cause of the problem and then proceeded to answer my questions in great detail, yet in a language that even I could understand. He gave me the price estimate for the replacement unit, explained the warranty, and service aspects, making it very clear to me and my wife. I informed him that my wife and I were scheduled for meetings later in the afternoon and evening, and he indicated that he only needed a couple of hours to complete the job after picking up the parts and equipment. He took precautions for cleanliness, and service.
Russell showed up to assist Vernon in removing the old unit in an orderly manner, and we were very relieved to see that no spills or other damage occurred, thanks to this effort on their part. My wife and I have had Russel do other work for us while he was with another company and were always happy with his work as well.
Due to the effort of these employees, we will be recommending your company to anyone asking for a referral.
-Roger and Marilyn
I just want you to know how indebted that I am to you for helping my Mother out with her plumbing issue this weekend. If I can ever repay you in any way, please let me know. You and your wife represent the true meaning of a successful business and I’m thankful to know you.
YOU ARE THE GREATEST!!!!
Just wanted to let you know that we had a huge crowd at our home for Christmas yesterday and the new toilet worked perfectly! No problems.
I just want to thank you and your employees that you sent out to our friend’s home yesterday. The guys worked hard, cleaned up after themselves and did a great job. Thank you.
I just wanted to tell you that Ed came over today and fixed my stuff. He was so nice and professional! I am truly impressed with the way you are running your business. You need to give me a stack of your biz cards so I can tell more people about you.
Pat did some plumbing work at our house, last fall and it was a unique experience. I once heard Pat say that he and his crew ‘clean up after themselves’ when they finish their work. We decided that sounded too good to be true so we hired him. It is all true. Pat’s company has leading edge technology combined with absolute, solution-focused talent. We have a big old house. Seems like it is always something. Pat is an asset to Topeka. We highly recommend his work.